Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept returns

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Most items can be customized to fit the customers needs. Please message us for details on customized products.

Care instructions

To care for your smudge feather or feather quill, place it in an upright position. If the feather should fray, place it over hot steam & straighten out the feather with your fingertips.

Wholesale availability

We offer wholesale pricing on smudge bundles for 12 or more. We do not do discounted pricing on less than 12 items.

Gift wrapping and packaging

We will gift wrap/include gift note upon request.